Privacy Policy

Last updated: 1 August 2026

Welcome to The Decompress Club. We respect your privacy and are committed to protecting your personal information.

What information we collect

When you contact us or make a booking, we may collect:

  • Name

  • Email address

  • Telephone number

  • Emergency contact details

  • Dietary requirements

  • Health information you choose to share (such as injuries, medical conditions or accessibility needs)

How we use your information

We use your information to:

  • Process your booking

  • Communicate important retreat information

  • Provide a safe and enjoyable retreat experience

  • Understand dietary or accessibility requirements

  • Respond to enquiries

  • Meet our legal and insurance obligations.

We will only collect the information that is necessary for these purposes.

Marketing

If you choose to subscribe to updates, we may occasionally send you information about future retreats or events.

You can unsubscribe at any time.

Sharing your information

We do not sell your personal information.

We may share relevant information only when necessary with trusted providers involved in delivering the retreat, such as:

  • Accommodation providers

  • Catering providers

  • Activity providers

  • Emergency services where required.

Data security

We take reasonable steps to keep your information secure and only retain it for as long as necessary.

Your rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where appropriate

  • Withdraw consent where processing is based on consent

  • Make a complaint to the Information Commissioner’s Office (ICO).

Cookies

Our website may use cookies to improve your browsing experience and understand website performance.

You can manage cookies through your browser settings.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Decompress Club
Email: hello@decompressclub.co.uk
Website: www.decompressclub.net